Terms of Service

These Terms of Service (“Terms”) are a legal agreement between you and INF Labs, Inc., a Delaware corporation doing business as Influship (“Influship,” “we,” “us,” “our”).

By creating an account, installing the Chrome extension, or using the influship.com website, you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you are using Influship on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

If you do not agree, do not use the service.

• “Platform” — the Influship web application at app.influship.com, including all features, APIs, and data accessible through it.
• “Extension” — the Influship Chrome Extension, available through the Chrome Web Store.
• “Site” — the influship.com marketing website.
• “Service” — the Platform, Extension, and Site collectively.
• “Creator Data” — publicly available profile information about social media creators, including handles, bios, follower counts, contact details listed in bios, and social links.
• “You” / “your” — the individual or entity using the Service.

To use the Platform, you must create an account with a valid email address. You are responsible for keeping your login credentials secure and for all activity under your account. Notify us at support@influship.com if you suspect unauthorized access.

You must be at least 18 years old (or the age of majority in your jurisdiction) to create an account. By signing up, you represent that this is the case.

We may suspend or terminate accounts that violate these Terms or that we reasonably believe are being used fraudulently.

The Platform is offered on a subscription basis. Pricing, plan details, and billing frequency are displayed at the time of purchase.

• Payment processing. All payments are handled by Stripe. By subscribing, you also agree to Stripe’s terms of service.
• Auto-renewal. Subscriptions renew automatically at the end of each billing period unless you cancel before the renewal date. You can cancel from your account settings or by emailing us.
• Refunds. We do not offer refunds for partial billing periods. If you cancel mid-cycle, you retain access until the end of the current period.
• Price changes. We may change pricing with at least 30 days’ notice. The new price takes effect at your next renewal. If you do not agree to the new pricing, cancel before the renewal date.
• Taxes. Prices are exclusive of applicable taxes. You are responsible for any sales tax, VAT, or similar charges imposed by your jurisdiction.

We may offer free trials under one of the following structures:

• No-card trial. A short trial period (typically 2 days) that does not require a payment method. When the trial ends, you must subscribe to continue using the Platform.
• Card-required trial. A trial period (typically 7 days) that requires a valid payment method upfront. If you do not cancel before the trial ends, your subscription begins automatically and your card is charged at the standard rate.

Trial availability, duration, and type may vary and are stated at signup. We reserve the right to limit trials to one per person or organization.

You agree not to:

• Use the Service to harass, stalk, threaten, or send unsolicited bulk messages to creators or anyone else.
• Scrape, crawl, or programmatically extract data from the Platform beyond what the Platform’s interface and any documented API expressly allow.
• Resell, sublicense, or redistribute Creator Data obtained through the Service as a standalone dataset or data product.
• Circumvent rate limits, access controls, or authentication mechanisms.
• Use the Service for any purpose that violates applicable law, including anti-spam, data protection, and intellectual property laws.
• Reverse-engineer, decompile, disassemble, or attempt to derive the source code of any part of the Service, except where applicable law prohibits this restriction.
• Create multiple accounts to abuse trials, circumvent usage limits, or evade a suspension.

Violation of these rules may result in immediate suspension or termination of your account without refund.

The Extension is provided free of charge. We grant you a limited, non-exclusive, revocable license to install and use it in the Chrome browser for its intended purpose: viewing creator contact information on supported social media platforms.

The Extension collects publicly visible Creator Data from pages you visit on supported platforms and, with your consent, sends it to Influship servers as described in the Extension Privacy Policy. By enabling data sharing, you acknowledge that the Creator Data you help surface may be incorporated into the Influship creator index and made available to other Influship users.

You may disable data sharing or uninstall the Extension at any time. The Extension is also subject to the Chrome Web Store terms.

Our IP. The Service — including its design, code, branding, and the Influship creator index — is owned by INF Labs, Inc. and protected by copyright, trademark, and other intellectual property laws. These Terms do not grant you any ownership rights in the Service.

Your content. You retain ownership of any content you submit to the Service (e.g., your account information, search queries). By using the Service, you grant us a limited license to process that content as needed to provide and improve the Service.

Creator Data. Creator Data consists of publicly available information collected from third-party platforms. It is not owned by you or by us as copyrightable content. However, our compiled, structured, and enriched creator index — the way we organize and present this data — is our proprietary work product.

Feedback. If you send us suggestions, feature requests, or other feedback about the Service, you grant us an irrevocable, perpetual, royalty-free, worldwide license to use, modify, and incorporate that feedback into the Service without restriction or obligation to you.

The Influship creator index contains publicly available profile information. If you are a creator and want your information removed from our index, email privacy@influship.com with your name, the platform handle(s) you want removed, and a way to verify you own the account (e.g., a DM from the account, or an email from the address listed in the bio). We will process valid removal requests within 30 days.

If you believe any content on the Service infringes your copyright, send a notice to legal@influship.com that includes: (a) identification of the copyrighted work, (b) identification of the infringing material and its location on our Service, (c) your contact information, (d) a statement that you have a good-faith belief the use is not authorized, and (e) a statement under penalty of perjury that the information in your notice is accurate and that you are the copyright owner or authorized to act on their behalf.

Our Privacy Policy describes how we collect, use, and protect your personal information. The Extension Privacy Policy provides additional detail specific to the Chrome extension. Both policies are incorporated into these Terms by reference.

We do not claim ownership of your personal data. If you delete your account, we will delete your personal data as described in the Privacy Policy.

The Service is provided “as is” and “as available” without warranties of any kind, whether express, implied, or statutory. We disclaim all warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

Creator Data is sourced from public profiles on third-party platforms. We do not guarantee its accuracy, completeness, or timeliness. Creators may change their profiles, remove information, or have inaccurate data on their public pages at any time. You are responsible for verifying any Creator Data before relying on it for outreach, business decisions, or other purposes.

No uptime guarantee. We do not guarantee uninterrupted or error-free operation of the Service. There is no service-level agreement (SLA), and we do not offer service credits for downtime. We may modify, suspend, or discontinue any part of the Service at any time.

To the maximum extent permitted by law, INF Labs, Inc. and its officers, directors, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or goodwill, arising out of or related to your use of the Service, regardless of the theory of liability.

Our total aggregate liability for any claims arising under these Terms will not exceed the greater of (a) the amount you paid us in the 12 months before the claim arose, or (b) $100.

This cap does not apply to your obligations under Sections 6 (Acceptable use), 13 (Indemnification), or any breach by you of Section 8 (Intellectual property). Your liability for those breaches is not limited by this section.

Some jurisdictions do not allow the exclusion or limitation of certain damages. In those jurisdictions, our liability is limited to the fullest extent permitted by law.

You agree to indemnify and hold harmless INF Labs, Inc. and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) your use of the Service, (b) your violation of these Terms, or (c) your violation of any applicable law or third-party rights.

By you. You may cancel your subscription and delete your account at any time. Cancellation takes effect at the end of the current billing period.

By us. We may suspend or terminate your access immediately if you violate these Terms, if we are required to do so by law, or if we discontinue the Service. Where possible, we will give you reasonable notice before termination.

Effect of termination. Upon termination, your right to use the Service ends. Sections that by their nature should survive (including Sections 8, 11, 12, 13, and 15) will survive termination.

These Terms are governed by the laws of the State of Delaware, without regard to conflict-of-law principles. Any dispute arising under these Terms will be resolved exclusively in the state or federal courts located in Delaware, and you consent to personal jurisdiction in those courts.

Before filing a formal dispute, you agree to contact us at legal@influship.com and attempt to resolve the matter informally for at least 30 days.

Class action waiver. You agree to resolve any dispute with us on an individual basis. You waive any right to participate in a class action, class arbitration, or any other representative proceeding against INF Labs, Inc. This waiver applies to the fullest extent permitted by law. If a court finds this waiver unenforceable for a particular claim, that claim (and only that claim) must be severed from any class proceeding and pursued individually in court.

• Entire agreement. These Terms, together with the Privacy Policy and Extension Privacy Policy, constitute the entire agreement between you and Influship regarding the Service.
• Severability. If any provision of these Terms is found unenforceable, the remaining provisions remain in full effect.
• Waiver. Our failure to enforce any provision is not a waiver of our right to enforce it later.
• Assignment. You may not assign your rights under these Terms without our written consent. We may assign our rights freely, including in connection with a merger, acquisition, or sale of assets.
• Force majeure. We are not liable for any delay or failure to perform caused by events outside our reasonable control, including natural disasters, war, terrorism, pandemics, power outages, internet disruptions, government actions, or third-party service failures.
• Updates to these Terms. We may modify these Terms at any time. We will notify you of material changes at least 30 days before they take effect by email or through the Platform. Continued use after the effective date constitutes acceptance of the updated Terms.

• General support: support@influship.com
• Legal inquiries: legal@influship.com
• Privacy and removal requests: privacy@influship.com
• Postal: INF Labs, Inc., 131 Continental Drive Suite 301, Newark, DE 19713